We help manufacturers move from paper rounds and clipboards to connected worker systems, and pair every rollout with the culture work that makes adoption last.
We combine our experience in IT management and Applied Anthropology to build connected worker programs that improve engagement, raise efficiency, and drive growth. By understanding the needs of each organization and the people on its floor, we help the change take root and last.
Most digital transformations stall on the shop floor.
The software usually works. What breaks down is everything around it: knowledge gaps between shifts, silos between IT and operations, and frontline teams who were never asked what they needed.
When operators see a new tablet as surveillance or extra paperwork, adoption quietly fails, and the pilot never scales.
Our approach
Technology and culture, handled together.
Technology alone doesn't drive transformation. People do. Every engagement works both sides at once.
The technology
Connected worker strategy
Digitizing rounds, inspections, and work instructions
Platform selection and pilot design
Links to maintenance, data historians, and machine vision
A long-term roadmap toward Industry 4.0 and 5.0
The people
Workplace anthropology
Frontline field research before anything is deployed
Surfacing hidden stigmas and resistance early
Training and knowledge transfer that fits each shift
Adoption and engagement measured, not assumed
Services
From first study to full rollout.
Every engagement starts with understanding your site, your team, and your goals.
Before rollout
Organizational Field Study
For teams planning a connected worker program who want to know what the floor really needs.
On-site observation and interviews across shifts
Map of workflows, pain points, and informal knowledge
Adoption risks and recommendations
During the pilot
Pilot Assurance Package
For companies running a pilot who need it to prove value and earn buy-in.
Pilot scope, success metrics, and use cases
Frontline champions and change support
Results readout for leadership
After the pilot
Scale-up Accelerator
For organizations ready to take a working pilot to more lines and more sites.
Rollout plan and governance model
Repeatable training and onboarding
Engagement tracking as you grow
OUR STORY
Our journey began inside a large manufacturer with what seemed like a simple request: digitize a few paper routes so frontline data would be easier to use. That small project touched everything on the shop floor: communication, data analysis, training, knowledge transfer, maintenance tracking, and above all, employee engagement.
Back then, Digital Transformation and Connected Worker weren't industry buzzwords yet. Jeremy partnered early with Augmentir, and rolling out a transformation program from inside the IT silo was hard. He had one unexpected advantage: he'd married a cultural anthropologist. Jessica joined as a consultant and worked from the frontline up, uncovering hidden stigmas and starting the conversations that drove adoption.
What We Learned
Technology alone doesn't drive transformation.People do. That experience taught us how to bridge gaps, build collaboration, and create systems that empower employees.
Our Mission
We help organizations connect people, streamline processes, and build cultures that lead to happier employees and stronger results. Our goal is simple: make work smarter, more engaging, and more human.
Who we are
Strategy, culture, and hands-on delivery.
Jeremy
Connected Work Strategist
Jeremy builds connected worker programs that move organizations toward Industry 4.0 and 5.0. He has helped shape the vision for connected worker programs, machine vision systems, and data historians, and he favors long-term vision over short-term gains.
Jessica
Data-Driven Workplace Anthropologist
Jess merges cultural insight with analytics and digital transformation work. She studies how teams actually work and tackles the cultural hurdles that come with digitization.
Rob
Implementation Specialist
Rob works directly with clients, onsite and remote, to make sure each site is fully integrated, fully trained, and supported after go-live. His background spans customer support, technical break/fix, and project integration, and he believes educating clients is what makes a solution last.